JULY 2026 / thesis / governed work beats intelligent demos

Make AI do real work, not just impressive demos.

I help leaders close the gap between what AI promises in a demo and what it delivers on Monday morning — with clean data, encoded judgment, workflows people can trust, and a straight answer on cost.

Founder of CloudMetrics · Former EY and Accenture executive · 25+ years working inside large enterprises · Author, with new books on AI cost and vertical AI in progress

What I've shipped

Things that are actually running.

Anyone can name a framework. Fewer people have systems in production behind them. A short list, kept honest.

AGENTIC FINOPS

A four-layer AI FinOps system, live in production

Reasoning, governance, orchestration, and execution kept in separate lanes — so the AI's guesses never touch a system of record without a policy checking the move first.

DELIVERABLE ENGINE

A consulting engine that works on real audit data

Reads audited enterprise data and produces the artifacts a board expects: RACI, roadmap, cost model, executive deck. People still make the call. The machine just stops making the deck the bottleneck.

GOVERNANCE LAYER

A policy check between the AI and the action

Every move an agent wants to make is checked against written policy before it happens. This is the layer most enterprises need before they trust AI with anything that matters.

Enterprise engagements are delivered through CloudMetrics.

How I think about it

Three ideas do most of the work.

01

AI Value Engineering

Turning pilots into production. The unglamorous middle where most programs stall.

02

Cost of Work

A cost number a CFO can actually use — per outcome, versus what it costs today.

03

Governed AI Systems

The plumbing that connects data, judgment, policy, and workflow so the whole thing holds up under review.

Don't scale the pilot until the operating model is written down.

Recent writing

Short essays from inside the work.

All writing →
AI Value Engineering·Working Note 01

The AI Pilot Is Not the Unit of Value

Companies count pilots. Boards count outcomes. What survives a quarterly review is a workflow that runs, not a demo that dazzles.

A pilot is a probe, not a product.

JUL 2026 · 9 min

Read →
Cost of Work

The Missing AI ROI Number

Tokens tell you what you spent. Seats tell you who has access. Neither tells you whether the work got done cheaper. Cost of Work does.

Measure cost per outcome before you claim ROI.

JUN 2026 · 11 min

Read →
Governed Agents

Why Autonomous Agents Need Written Rules

You can't put a human in front of every AI decision. But you can put a written policy there. That's the difference between an agent you trust and one you don't.

Autonomy without written rules is liability.

JUN 2026 · 8 min

Read →

Playbooks

Reusable ways of working — not slideware.

All playbooks →

Playbook

Pilot-to-Production Gap

Why AI pilots stall right before they turn into everyday work — and what to do about it.

The problem

The board approved the money. The pilot works. It still hasn't crossed into production.

The pilot-to-production gap is an operating problem.

Playbook

Cost of Work

A simple cost number: what does one AI outcome cost, and how does that compare to what it costs today?

The problem

Token bills don't tell a CFO whether AI is worth it.

Outcomes first. Tokens second.

Playbook

AI Readiness Check

Seven questions that place your program on the gap and hand back one thing to do next.

The problem

Leadership teams need an honest baseline before they spend more.

Where is your program, really?

AI Readiness Check

Seven questions. One straight answer.

Not a description of a check. The check. Answer seven questions and get back where your program stands and the one thing to do next. Screenshot it, forward it, argue with it. No sign-in.

AI Readiness Check

Where is your program on the pilot-to-production gap?

Seven questions. Answer honestly and get back where you stand, what's still open, and the one thing to do next. No sign-in.

Q01AI-ready data
Is the data your AI systems operate on governed, versioned, and traceable to source?
Q02Encoded judgment
Where does the judgment used in AI outputs come from — a person reviewing each answer, or a codified policy the system enforces?
Q03Governance layer
Does a governance layer sit between AI reasoning and any action taken in your systems of record?
Q04Governed workflow
Are AI outputs part of a defined workflow with named accountability, or do they arrive as artifacts a user might use?
Q05Cost of Work
How is the value of your AI program measured?
Q06Pilot-to-production
How many of your AI pilots have crossed into governed production?
Q07Earned autonomy
Do your agents earn autonomy incrementally as their governed behavior is proven, or do they operate at a fixed level of authority?

0/7 answered

Books

Longer work on how enterprises actually create value.

One book out, three in progress — on startups, vertical AI, AI cost, and the data engineering that has to sit under agents.

See the shelf →
  • Startup PredicamentPublished
  • The Vertical AI PlaybookIn progress
  • AI Cost ManagementIn progress